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Critical: DNS Issue for some registars

04th Jan 2023

We are currently aware of an Issue impacting some .com and .net domains.
Solution:  "Update" your nameserver entries (even if they are correctly displaying as /
Steps: Go to your current domain registrar > Nameservers > Set / > Click Save


Long Version:
We became aware of a problem with some domains not resolving correctly.
For the affected domain names, a reference in the parent dns zone (.com) appears to be incorrect.
Updating the NS at the registrar level refreshes this reference and corrects the problem for your domain.

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